Support
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PAYMENT
Our shop acccepts Secure payments by: Visa, Mastercard, American Express and Discover or regular account payments made through Paypal. You are not required to have a Paypal account to purchase from this store. eCheck payments will not be shipped until the eCheck amount has cleared.
SHIPPING
Standard international shipping will usually take 8-10 business days after your order has been processed. Orders are usually processed and shipped within 7 business days using Singpost with tracking information.
INTERNATIONAL
International delivery time varies by country. Please allow 1-2 weeks. Orders shipped outside Singapore are subject to regular customs duties and fees which SVNTY is not responsible for. SVNTY is not responsible for any lost items while in international transit.
EXCHANGE
Exchanges are allowed within 7 days of delivery. Items must be in brand new reselling condition and the buyer will be responsible for the return shipping costs. Contact us directly to set up an exchange. Items marked as Final Sale do not apply for any exchanges or returns.
RETURNS
Returns are allowed within 7 days of delivery. Items must be in brand new reselling condition and the buyer will be responsible for the return shipping costs. Contact us about your return.
SECURITY
This store uses Paypal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key lenght of 128-bits (the highest level commercially available).
WHOLESALE
For wholesale inquiries
Contact us here.
CONTACT
Send us an inquiry about any quesion you may have.
Contact us.
PAYMENT
Our shop acccepts Secure payments by: Visa, Mastercard, American Express and Discover or regular account payments made through Paypal. You are not required to have a Paypal account to purchase from this store. eCheck payments will not be shipped until the eCheck amount has cleared.
SHIPPING
Standard international shipping will usually take 8-10 business days after your order has been processed. Orders are usually processed and shipped within 7 business days using Singpost with tracking information.
INTERNATIONAL
International delivery time varies by country. Please allow 1-2 weeks. Orders shipped outside Singapore are subject to regular customs duties and fees which SVNTY is not responsible for. SVNTY is not responsible for any lost items while in international transit.
EXCHANGE
Exchanges are allowed within 7 days of delivery. Items must be in brand new reselling condition and the buyer will be responsible for the return shipping costs. Contact us directly to set up an exchange. Items marked as Final Sale do not apply for any exchanges or returns.
RETURNS
Returns are allowed within 7 days of delivery. Items must be in brand new reselling condition and the buyer will be responsible for the return shipping costs. Contact us about your return.
CARE
All cases are coated with a protective layer, optimising them for daily usage (moisture, stains). However do refrain from soaking them in water for prolonged periods of time. In the event that you accidentally do so, you may dry them under the sun to minimise warping.
SECURITY
This store uses Paypal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key lenght of 128-bits (the highest level commercially available).
WHOLESALE
For wholesale inquiries
Contact us here.
CONTACT
Send us an inquiry about any quesion you may have.
Contact us.